Privacy Policy

Last Updated: September 2026

At KYRELUNE, we respect your privacy and are committed to protecting the personal information you provide when using our website, placing an order, or contacting us.

This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.

1. Information We Collect

When you visit or use the KYRELUNE website, we may collect information that you provide directly to us, including:

Your name
Email address
Phone number
Billing and delivery address
Order and purchase information
Payment-related information required to process your order
Information you provide when contacting customer support
Information submitted through forms on our website

We may also automatically collect certain technical information when you browse our website, such as your device type, browser, IP address, and information about how you interact with our website.

2. How We Use Your Information

KYRELUNE may use your information to:

Process and fulfill your orders
Process payments
Arrange delivery of your purchases
Provide order and shipping updates
Provide order tracking where available
Respond to customer enquiries
Provide customer support
Manage returns, refunds, or order-related issues
Improve our website, products, and customer experience
Help maintain the security of our website
Comply with applicable legal and regulatory requirements

We only use personal information for legitimate business purposes and in accordance with applicable privacy laws.

3. Payment Information

When you make a purchase, payment information may be processed by the payment provider available at checkout.

KYRELUNE does not need to store your complete payment card details in order to fulfill your order. Payment information may be handled directly by the relevant payment service provider according to its own privacy and security practices.

4. Sharing Your Information

We may share relevant information with trusted service providers when necessary to operate our business and fulfill your order.

This may include providers involved in:

Payment processing
Order fulfillment
Shipping and delivery
Order tracking
Website hosting and ecommerce services
Customer support
Website analytics and functionality

We do not sell your personal information as a product to third parties.

Information may also be disclosed where required by law, legal process, or to protect the rights, property, or security of KYRELUNE, our customers, or others.

5. Shopify and Service Providers

KYRELUNE operates its online store using ecommerce and technology services that may process information on our behalf.

These providers may process information according to their own privacy policies and applicable data-protection requirements.

6. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide functionality, remember preferences, understand website usage, and improve the shopping experience.

Cookies may also be used by certain third-party services integrated with our website.

You may be able to control or disable certain cookies through your browser settings. However, disabling some cookies may affect the functionality of parts of the website.

7. Marketing Communications

If you choose to subscribe to marketing communications from KYRELUNE, we may use your contact information to send you information about products, offers, updates, or other relevant communications.

You can unsubscribe from marketing emails by following the unsubscribe instructions included in the relevant communication.

8. Data Security

KYRELUNE takes reasonable steps to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting legal or regulatory obligations.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Ask questions about how your information is being used
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Object to certain uses of your personal information

Some requests may be subject to legal or regulatory requirements.

To exercise a privacy-related right or ask a question about your information, please contact us.

11. Children's Privacy

Our website is not intended to knowingly collect personal information from children without appropriate authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review the situation.

12. Third-Party Websites

Our website may contain links or integrations that lead to websites or services operated by third parties.

KYRELUNE is not responsible for the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party service before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

Any updated version will be published on this page with a revised Last Updated date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way KYRELUNE handles personal information, please contact us:

Contact Person: Thando Nkosi
Email: Kyrelune.store@gmail.com
Phone: +27 69 776 3964
Location: Gauteng, South Africa

When contacting us about personal information or an order, please provide enough information for us to understand and respond to your request.

KYRELUNE
Beauty. Care. Confidence.